77e7 Privacy Policy — How Your Data Is Collected and Kept Secure

This Privacy Policy applies to the 77e7 website (77e7.vu), mobile application, and all associated services. By using 77e7's services, you consent to the collection and use of your information as described in this policy.

We understand that many people in Bangladesh are cautious about sharing personal information online — and that is entirely reasonable. That is why 77e7 commits to collecting only what is necessary and keeping it strictly secure.

77e7 only collects data that is genuinely necessary to provide its services. No additional or irrelevant information is ever requested.

77e7 uses your data for the following purposes — and only these purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits and withdrawals successfully.
• KYC & Fraud Prevention: To verify identity and prevent unlawful activity.
• Customer Service: To resolve your issues and complaints.
• Service Improvement: To improve platform quality and enhance the user experience.
• Legal Obligations: To meet regulatory authority requirements.
• Responsible Gaming: For identifying problematic gaming patterns and providing support.
• Personalized Offers: To send you relevant promotions based on your preferences (with your consent).

77e7 shares data only in limited circumstances and strictly on a need-to-know basis. We never sell your data for commercial purposes.

Limited Circumstances for Sharing Data:

• Payment Processors: Information required to complete transactions is shared with the payment gateway.
• KYC Service Provider: With approved third parties for identity verification purposes.
• Legal Authorities: Upon a valid order from a court or regulatory authority.
• Technology Partners: For platform operations such as cloud hosting — subject to strict confidentiality agreements.
• Fraud Prevention Agencies: For the verification of suspicious activity.

77e7 uses cookies and similar technologies on its website and app. These are stored as small data files in your browser.

Types of Cookies We Use:

• Essential Cookies: For login sessions and security purposes — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For understanding site usage patterns — statistical data.
• Marketing Cookies: To show relevant offers — you can opt out at any time.

77e7 applies the highest industry technical standards to protect your data:

• 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 Encryption: Sensitive information is stored in encrypted form in the database.
• Two-Factor Authentication (2FA): An additional layer of account security.
• Firewall & DDoS Protection: Protecting servers from cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• PCI-DSS Compliance: Payment information is held to the highest security standards.

77e7 does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 2 years (for responsible gaming analysis).
• Customer Service Records: 3 years after last contact.
• Cookie Data: 30 days to 1 year (depending on the type of cookie).

Once the designated retention period expires, data is securely and permanently deleted.

Under GDPR and applicable data protection laws, you have several important rights. 77e7 respects all of them:

To exercise any of these rights, contact 77e7 customer support. We aim to respond within 30 days.

77e7 strictly does not provide services to anyone under 18 or collect their personal information.

For any questions or complaints about this Privacy Policy, or to exercise your data rights, please contact 77e7:

If you are not satisfied with how we have handled your concern, you have the right to lodge a complaint with the data protection authority in your country.